Big Ten Academic Alliance



      • Recent Articles

      • Hardware Sales & Raffles Policy

        Policy on Hardware Sales 1.) The price of the hardware is determined based on the Manufacturer's trade-in value. If the trade-in value states $0 or "recycled", offer value will be determined by IT. 2.) The initial issued owner will first be given the ...
      • Password Reset Issues

        When resetting your Net ID password you may experience issues while working from home. To fix this bring your computer into the office or follow the following steps. Connect to the VPN - Get the VPN -Full VPN tutorial Open the windows search bar ...
      • My Outlook Calendars Invites are Disappearing

        We have seen an increase in issues of users having trouble opening shared calendars and resources and noticed that the users do have permissions to the mailboxes. A solution that Microsoft provided was to turn off shared calendar improvements: In ...
      • Setup call forwarding in Teams to a personal phone

        Microsoft has a good article on how to setup call forwarding in teams: https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Notes: If you have the teams app on your ...
      • R.A.M Microsoft Teams Account Confirmation Process

        R.A.M Microsoft Teams Account Confirmation Process What is the Process? How do I Skip Automatic Emails When a user confirms account Email Examples What is the process 1. User is Added to a Group 2.RAM Checks if Group has a Listserv or Teams 3. Group ...
      • Popular Articles

      • Using a YubiKey for 2FA - 2 Factor Authentication

        Many online applications on campus require 2FA or Two factor authentication using DUO.  One option for this is using a Yubikey or hardware token that is placed in a usb port of a computer.  The Yubikey has a yellow circle on it that when touched, ...
      • How do I find BTAA Asset Tag?

        BTAA Asset Tags: Are on all equipment purchased with a worth over $500. If your item was originally bought below $500 it most likely isn't tagged. You can usually find Asset Tags on the top of a Desktop and on the bottom of a Laptop. (See Examples ...
      • How to Edit a GroupMembership in RA/Sync to Sympa

        1. Select the three dots next to a Group in a person page 2. Select boxes with desired resources and click save. Example sync Email to list.  2. 
      • Sitefinity Content Editor Guide

        START HERE: Sitefinity Content Editor Guide Use this guide as a source of content editing instructions and overviews.   Download: Sitefinity Content Editor Guide.pdf  Writing for the Web Use this guide for best practices and recommendations when ...
      • R.A.M Microsoft Teams Account Confirmation Process

        R.A.M Microsoft Teams Account Confirmation Process What is the Process? How do I Skip Automatic Emails When a user confirms account Email Examples What is the process 1. User is Added to a Group 2.RAM Checks if Group has a Listserv or Teams 3. Group ...